Get in Touch with us
Select your inquiry and find the best resource to use to receive information.
Rescheduling a Course
Certification Status
Email: help@aquaticsolutions-cpr.com or Live Chat
Need Your Logistics Resent?
Email: help@aquaticsolutions-cpr.com or Live Chat
Need Help With Your Online Portion?
Contact the Red Cross (Get a case number):
Customer Service #: 1-800-RED-CROSS or 1-800-733-2767
Mon-Fri 8:30am to 9:00 pm EST
Saturday 8:30am to 5:00 pm EST
Email: support@redcrosstraining.org
Running Late or Not Able to Make Your Class?
Email: help@aquaticsolutions-cpr.com or Live Chat
Swim Lesson Related Questions?
Email: help@aquaticsolutions-cpr.com or Live Chat
Joining Our Employment Team
Email: help@aquaticsolutions-cpr.com or Live Chat
Registration for a Course Questions?
Call: 917-224-1513
Email: help@aquaticsolutions-cpr.com or Live Chat
Live Chat
Contact us using our Live Chat.
Live Chat is most responsive during Customer Support Hours.
Outside of Customer Support Hours, responses may be delayed.
All live chats that are unanswered will create a case and will be responded via email provided
General Customer Support Hours
Monday: 9AM to 5PM
Tuesday: 9AM to 5PM
Wednesday: 9AM to 5PM
Thursday: 9AM to 5PM
Friday: 9AM to 5PM
Saturday: 9AM to 2PM
Sunday: 9AM to 12PM
Please allow 24 to 72 hours for a response. Customer Support during Holidays may vary. We strive to respond as quickly as we can to all correspondence, however high volume periods may cause a delay but we will respond to all email issues as we receive them. All inquiries are answered in the order that they are received. Any additional or alternative communication as stated above may result in delay of response.
To access your American Red Cross certificate, please use the following link:
It’s incredibly simple! just type in your email, or you can access using your first and last name. The certificates are all hosted by The American Red Cross and can be accessed anywhere and at anytime!
